By placing an order on this website, you are agreeing to the following terms and conditions:

Order Acceptance Policy

All orders and subscription requests received are subject to acceptance by MARGARET FLORIST, and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order.

Payments

1. We accept Visa and MasterCard credit cards. In order to offer the best security, all our payments are processed securely by MOLPay.
2. If you create an account, your card will be stored securely so that you can check out on future visits without re-entering your card details.
3. We never store or have access to your credit or debit card details.

Prices

All prices include delivery charges unless otherwise stated.

Changes or Cancellation Of Order

• Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered.
• Any change of particular (e.g. Receiver’s address, messages, etc) must be make within 6 hours in advance or the day before.

Returns

Please understand that due to the perishable nature of flowers, we are unable to accept returns. We offer customers refunds or replacement flowers if the flowers are not delivered to an acceptable quality.

Flower availability and substitution

All products are subject to availability. In the event of any supply difficulties or if the flowers we have received from our growers that are needed to make up your order do not meet our high quality standards, we reserve the right, at our absolute discretion, to substitute any product with an alternate product of a similar style and equivalent (or greater) value and quality.

Circumstances beyond our control

Adverse weather conditions

During adverse weather conditions (including heavy rain and flood), our delivery partners may not be able to deliver orders on time. This is outside of our control and we cannot accept responsibility for the late delivery of the order. Therefore, in the event of adverse weather conditions, we aren’t able to refund or offer re-delivery of affected orders.

Customer and recipient personal information

1. To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.
2. Please remember that we value your privacy and will never lease, rent or sell your private information. For more information, please see our privacy policy.
3. During the checkout process, we ask for the following personal information: